Privacy Policy

Effective Date: Jul. 2026

At Kinva AI (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, app, SMS, email, or any other electronic communication (“Services”).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (such as phone number, email address), address, and any other information you provide us.
• Usage Information: Details about how you use our Services, including device information, log files, and analytics.
• Communications: Content of messages or requests sent through SMS, in-app messaging, email, or other platforms.
• Google Account Data: If you connect a Google account, and only with your explicit OAuth authorization, we access Gmail messages, Google Drive files, and Google Contacts solely to power the AI assistant features you request (e.g., drafting replies, retrieving documents, contact lookups). See Section 8 for how this data is used and protected.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Services
• Respond to your requests or service inquiries
• Communicate with you about updates, offers, or changes to our Services
• Improve and personalize your experience
• Comply with legal requirements and protect our legal rights

3. How We Share Your Information

We may share your information:

• With service providers who help us operate our business (e.g., IT support, communication platforms)
• AI/LLM processing providers: message and document content, including content from connected Google accounts, may be sent to the third-party AI language model provider(s) we use at the time solely to generate the drafts, summaries, and analysis you request. See Section 8 for our data-handling commitments around this processing.
• As required by law, regulation, or legal process
• To protect the rights, property, or safety of us, our users, or others
• With your consent or at your direction

We do not sell or share your personal information with third parties for marketing purposes.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

You may:

• Update or correct your information by contacting us
• Opt out of marketing communications by following the instructions in those communications
• Request deletion of your information, subject to legal or contractual obligations

6. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. California Residents: Your CCPA Rights

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it,
• Request access to your personal information,
• Request deletion of your personal information (subject to certain exceptions),
• Correct inaccurate information,
• Opt out of the sale or sharing of your personal information (we do not sell your information),
• Non-discrimination for exercising your privacy rights.

To exercise your rights, contact us with methods below. We will respond within 45 days.

8. Google API Services User Data & AI Processing

Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Where you connect a Google account, we access Gmail, Google Drive, and Google Contacts data only for the features you request, and:

• We do not use this data for advertising, and we do not sell or transfer it to third parties for their own purposes.
• We do not use this data, or any content processed by AI/LLM providers, to develop, improve, or train generalized AI or machine learning models.
• Content is shared with AI/LLM providers only to generate the specific draft, summary, or analysis you requested, as described in Section 3.
• We retain Google Account data only as long as needed to provide the requested features. You may revoke our access at any time from your Google Account permissions page or by disconnecting the integration in-app, which deletes our stored credentials and, where you request it, associated synced data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or app or Email. Your continued use of our Services after any changes means you accept those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: contact@kinva.ai
• Phone: 559-570-6237
• Mailing Address: 2784 HOMESTEAD RD. 133 SANTA CLARA CA 95051